FAQ’s

Can men and women use Gandji products?

Absolutely! However Menoease is specifically designed to assist women with hormonal imbalances.

When will my order arrive?

Once your order has been placed, our team are working hard to ensure it’s shipped as soon as possible. It will be delivered within 2-5 working days!

Please note that if your order is placed on Friday it will be shipped on Monday (The next working day)..

Can I amend my order?

To ensure you receive your order as soon as possible, we start working on it straight away. This means we are unable to make any changes to an order once it’s been placed!

How much does delivery cost?

Delivery is free for all orders over £30. If your order is over £30, please make sure you select ‘Free shipping’ when you check out. For all orders less than £30 a flat rate delivery charge of £3.35 will be applicable.

What should I do if I recieved the wrong order?

We’re so sorry something went wrong with your order! Please drop us an email with your order number, and we’ll get that resolved for you as soon as possible! The address is info@gandji.co.uk

Which countries do you deliver to?

We deliver to the UK. You can use our feedback form to notify us If you would like us to add you country to our shipping list.

I forgot my password

Go to the Gandji homepage and then click on  “My Account” (top menu).

On the right hand side underneath Login  click on “Lost Your Password?”.

You can then enter your email address you will receive a link to create a new password via email.

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